Terms of Service
These Terms of Service govern your use of the Dispute Letter Generator at DisputeLetter.ca for Canadian consumers.
1. Service Description
Our service generates professional dispute letters for Canadian consumers using artificial intelligence technology. We offer Basic ($9.00 CAD) and Smart ($14.99 CAD) tiers with different features including document analysis capabilities.
2. License Grant
Upon successful payment, you receive a one-time, non-transferable license to use the generated dispute letter document for your personal dispute resolution purposes. You may print, copy, and submit the letter to relevant parties for your dispute.
3. Legal Disclaimers
Important Legal Notice
- Not a Law Firm: We are not a law firm and do not provide legal advice.
- No Attorney-Client Relationship: Use of our service does not create an attorney-client relationship.
- No Guarantee of Outcome: We make no guarantees about the success or outcome of your dispute.
- Professional Review Recommended: Consider having a qualified legal professional review important disputes.
4. Service Terms
Our service is provided "as-is" without warranties of any kind. We strive to generate professional, accurate dispute letters but cannot guarantee specific results or outcomes from their use.
5. Payment and Refunds
Payment is processed securely through Stripe. All sales are final. Refunds may be considered on a case-by-case basis for technical issues that prevent service delivery.
6. User Responsibilities
- Provide accurate information when using our service
- Use generated letters only for legitimate dispute resolution
- Comply with all applicable laws and regulations
- Not use the service for illegal or fraudulent purposes
7. Limitation of Liability
Our liability to you for any claim arising from use of our service is limited to the amount you paid for the service (either $9.00 or $14.99 CAD). We are not liable for any indirect, incidental, or consequential damages.
8. Governing Law and Jurisdiction
These terms are governed by the laws of British Columbia, Canada. Any disputes arising from these terms or use of our service will be resolved in the courts of British Columbia, Canada.
9. Privacy and Data
Your privacy is important to us. Please review our Privacy Policy for information about how we handle your data.
10. Service Modifications
We reserve the right to modify or discontinue our service at any time. We may update these terms periodically, and continued use constitutes acceptance of updated terms.
11. Contact Information
If you have questions about these terms, please contact us through our website.
Last updated: September 2025