Contact Us
Have a question about your dispute letter, a payment issue, or need technical support? We're here to help.
What to Include in Your Message
To help us assist you quickly, please include:
- Order number or payment confirmation (if applicable)
- Email address you used when generating your letter
- Brief description of the issue you're experiencing
- Screenshot if you're seeing an error message (optional but helpful)
Response Time
We aim to respond to all inquiries within 1-2 business days. For payment-related issues, please have your Stripe receipt or confirmation email handy.
Before You Contact Us
You may find answers to common questions in our other resources:
- How It Works - Learn about our process and data handling
- Privacy Policy - How we handle your data
- Terms of Service - Pricing, refunds, and usage terms
Note: DisputeLetter.ca provides drafting assistance only. We cannot provide legal advice about your specific dispute. For legal advice, please consult a lawyer or legal clinic in your province.