About DisputeLetter.ca
What DisputeLetter.ca Is
DisputeLetter.ca is a drafting assistance tool that helps Canadian consumers create clear, professional complaint letters. Our generator helps you organize the facts of your dispute, structure your complaint, and communicate your desired resolution in a format that businesses take seriously.
We help you with billing disputes, refund requests, landlord complaints, telecom issues, bank fee reversals, insurance claim problems, and other consumer matters. You describe your situation, and our tool generates a structured letter you can review, edit, and send.
What DisputeLetter.ca Is Not
- Not a law firm: DisputeLetter.ca is not a law firm and does not practice law.
- Not legal advice: The letters and information we provide are for general informational purposes only and do not constitute legal advice.
- No attorney-client relationship: Using this service does not create an attorney-client or solicitor-client relationship.
- No guarantee of outcomes: We cannot guarantee any particular result from sending a letter generated by our service.
- Not a substitute for professional advice: For legal advice about your specific situation, you should consult a lawyer or legal clinic licensed in your province or territory.
Who Built This
Built by Canadian legal and compliance professionals frustrated with bad corporate complaint processes. We've seen too many consumers struggle to communicate their valid complaints effectively, and we've seen too many businesses dismiss informal complaints that could have been resolved with a clear, structured letter.
Our goal is to help ordinary Canadians communicate their consumer complaints more clearly and professionally, so businesses are more likely to take them seriously and respond appropriately.
Our Approach
- Privacy-first: We process your information only to generate your letter. Files are deleted immediately after processing. We retain minimal summaries briefly to complete the letter flow. See our Privacy Policy for details.
- Transparency: You can preview your letter before paying. If it doesn't look right, go back and edit your inputs.
- Canada-specific: Our letters reference Canadian consumer protection frameworks and escalation paths appropriate to your province and dispute type.
- No subscriptions: One-time payment for your letter. No recurring charges.